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Service Guarantee & Refund Policy
Your satisfaction is our highest priority. If you are not completely satisfied with your service, please notify us during your appointment or within 24 hours after your service is completed. We are happy to make any necessary corrections.
All services are non-refundable.
Guarantees & Policies
– We guarantee nail services against breakage for 3 days from the service date.
– There is no guarantee for artificial nails applied on short nail beds.
– Please allow adequate time for polish to dry completely. We are not responsible for smudging or damage after you leave the salon; however, one complimentary touch-up may be provided.
– Polish on natural nails is not guaranteed, as longevity varies by individual.
– We are not responsible for irritation or allergic reactions related to waxing services. Please inform us prior to service if you have any allergies or are taking medications that may cause reactions.
– Parents or guardians are responsible for the safety and behavior of their children. For safety reasons, children may not run inside the salon.
– Customers are responsible for their personal belongings and valuables.
– Gift certificates and gift cards are non-refundable and may be used for services only. Gift cards expire 4 years from the purchase date.
– Please inform us before your service if you have any medical conditions, including but not limited to diabetes, open cuts or wounds, fungal nail infections, or allergies.
– If you are allergic to latex gloves, please notify us so we can use alternative materials for your safety.